FAQs

What backgrounds can I have?
You can opt for a plain background, couch, Moe’s tavern, classroom or even a custom background.

Do pets count as a character?
Pets do count as a person.

What can I do with my portrait?
Anything you like, You can have just the digital print and do as you wish with these, or of course, the canvas/framed print can be hung straight on to the wall.

How long does this take?
Please respect the time this takes our artists to do, we try to get you the digital print within 5-7 working days. Please allow more time for a canvas/framed print.

What currency do Make Me Cartoon use?
All prices on our store are set in USD you can change this to EURO, GBP, AUD, CAD.

How is the digital portrait sent?
Your portrait will be sent over via email, Please keep a check on your spam as sometimes your email provider marks our emails as spam.

What if I’m not 100% happy with the portrait?
Our artists are incredibly talented and always do an amazing job, however, sometimes working from a photo we miss the important details of the person and are always ready to make changes until you are happy with your final print.


Can I send in more than one photo?
Of course you can, the more details we see as a person the better the final design will be.

What quality should the photo be that I send you?
Ideally if you could send us a high quality image this will be better, Try not to send any blurred images. But don’t worry, we’ll let you know if we’re having any issues.

I have a larger group that I need doing?
Sure, send an email and we will discuss pricing.

Will I be charged for changes to my order after it's been made?
It is the customer's responsibility to specify all details they would like in their order in the order notes.


What print quality will my digital print come in?
Your print will be sent in 4800 x 3600 pixels with a dpi of 400 approximately. This basically means that your digital print will be ideal for printing on to canvas/framed picture.

 Do you offer a print service? 
We do offer a print service or of course you can have this printed on to canvas etc at your local print shop. Once we receive your order we will email you over the finished image along with a link for printing if you are interested in using our print service.

I have not received an email from you 

There are some instances where our emails are incorrectly flagged as Spam by your email provider. Kindly check your Spam or Junk folder to see if the email went straight to it.